Tenant Resources F.A.Q.

How often will Freeman’s Residential carry out inspections?

As a rule of thumb, we will inspect a property every 17 weeks regardless of how long a tenant has been in a property. So if you are on a six month lease, you will likely have one inspection and if you signed a 12 month lease, expect three inspections.

In any case, we will give you plenty of notice advising when we will inspect and give you a two hour time frame of when we will enter. You can choose to be there, but it is not necessary.

What penalties will I incur should I break my lease agreement early?

You will be responsible for continuing to pay rent until a new tenant can be found. You will also be responsible for paying a re-letting fee (the equivalent of one week’s rent) and any other related expenses.

How long will it take to process my application?

In most cases, we will process your application within 48 hours.

How can I pay my rent?

Freeman’s Residential provide 3 ways to pay rent. For more information, including bank account details, or a copy of your rental ledger, please call our office on 07 4051 9300 and ask our friendly team.

Can I have a pet?

In most cases, pets are considered on application. It is important to consider the suitability of each pet on a case-by-case basis as obviously some pets are more compatible with certain types of properties. Ultimately, the property owner will have the final say as to whether or not your application will be approved with your pets. To apply for a pet to be included on your lease, please download and return our Pet Application form found in the tenant resources area of this website.

Can another person move in with me?

You must seek permission to add people to your lease. Additional tenants will have to complete our application process and sign onto the lease. We may refuse your request if the property is unsuitable for an additional person, or the person you are proposing does not meet our eligibility criteria.

If you have further questions please contact our office and we will be happy to help.

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